FAQ

Frequently Asked Questions

  • What cities is Almond available in?

    Almond is currently available for video and in-person visits in Los Angeles. Our LA office is located at 8274 Melrose Avenue, Los Angeles, CA 90046. 

  • What is great about Almond?

    When creating Almond, we asked ourselves: what would it look like if we rebuilt ObGyn with the woman at the center, structured in a way to help women truly get their problems solved? We built a practice based on three principles: convenient booking, action-oriented communication, and a whole-person philosophy of care.


    What we offer you at Almond:

    • Simple Online Booking. Visits can be booked online in just a few minutes. No hold music, ever.
    • Clear Care Plans are emailed after every visit, so you never have to wonder what comes next.
    • Support 7 days a week. You can even text us. No more phone tag.
    • On-site lab with easy specimen drop off. Book online and get convenient testing in our office without needing to see a doctor first whenever possible. 
    • Beautiful space, helping make the ObGyn experience feel like true self-care <3
  • How much does the annual membership cost?

    Membership is $250 and renews annually.


    Visits & Labs are billed to your insurance, and depending on your plan you may have a copay, coinsurance, or deductible. If you have questions about what these mean, your insurance company knows best, and we’re also happy to help you navigate.



  • What if I want to cancel my membership with Almond?

    If you're not happy with your experience for any reason, let us know within 30 days of your first visit and we will give you a full refund of the membership. We’d also love your feedback so we can learn and improve - we take it to heart! 


  • Does Almond take insurance?

    We accept most major PPO plans: Cigna, Aetna, Blue Shield, Anthem Blue Cross, and United HealthCare. 


    No insurance, no problem. We have a simple pricing model:

    • $300 for Office visits
    • $200 for Telehealth visits
    • $250 for same-day video visits

    Have another insurance provider? Reach out and we will keep you on our waitlist. :)

  • What services does Almond cover?

    Almond is a full service gynecology office and we are launching full scope obstetrics in Summer 2023.


    We offer a range of services, including: 


    • Birth Control Counseling: Personalized birth control, fast refills, changing your formulation
    • General Wellness: period management, menopause counseling and treatment, preventative care
    • Vaginal Infections: UTIs, Yeast infections, Vaginitis
    • Pregnancy Planning & Fertility: Ovulation tracking, egg freezing, lifestyle changes‎‏‏‎‎‏‏‎
    • On-going Needs: Endometriosis, PCOS, migraines, recurrent infections etc.
    • Well-Woman: Annual visit to review your health and have a physical exam
    • Sexual Health: Low libido, pain during sex
  • What type of providers can I see?

    Our providers include ObGyns, Physician Assistants, Nurse Practitioners, Medical Assistants. We’ll also help you find other providers that are a good fit for you as needed (doula, midwife, lactation consultant etc.). 


    You will also have access to Care Guides to help you navigate your care journey. 

  • How can I book a visit?

    You can book a visit quickly and easily on our website anytime of the day, click here to get started.


    You can also call or text us at 424-237-8406.

  • What if I need to cancel or reschedule a visit?

    Once you have booked an appointment with us, we reserve time in our schedule specifically for you. As a courtesy to our providers and other patients, please make any cancellations or modifications at least 24 hours before your appointment. 


    You can cancel or reschedule your appointment by clicking the “Change/Cancel Appointment” link at the bottom of your appointment confirmation email. Alternatively, you can always reach out to us via email at careguide@almondobgyn.com, or text or call us at (424)-237-8406.


    We understand that things happen; however, if you cancel your appointment within 24 hours, you will be charged a $50 late cancellation fee.

  • Where should I park?

    There’s free parking on Sweetzer and Harper (south of Melrose), be sure to check signage for street cleaning, etc. There is also metered parking around the office. There is also valet parking (after 10am daily) available next door to us at Crossroads Restaurant for $11. We recommend arriving early to allow yourself enough time for parking. If you have any issue finding parking, please call us.



  • What are Almond’s hours of operation?

    Our Care Guides offers non-medical support seven days a week.


    We currently offer video and in-person visits: Mondays, Tuesdays, Thursdays, Fridays and Saturdays.

  • Can Almond replace my current ObGyn?

    Yes. Almond is an ObGyn office. We give you direct access to a care team that looks after your care comprehensively, filling in the gaps left behind by traditional care. If additional specialists are needed (e.g., for an in-person follow up) the Almond care team will get you connected with the care you need.



  • How does Almond coordinate with my current ObGyn if I still want to see them?

    Yes. Almond gives you direct access to a care team that looks after your care holistically, filling in the gaps left behind by traditional care. If additional care providers are needed (e.g., for an in-person follow up) your Almond care team will get you connected with the care you need. 



  • Is Almond HIPAA compliant?

    Yes. We take data privacy and internet security very seriously. Almond is HIPAA compliant, to make sure all patient data is safe and protected.



  • I have more questions. Where can I learn more?

    We're happy to answer any of your questions. Feel free to give us a call or send us a note here and we’ll get back to you ASAP.


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